What are the shipping rates?
Your orders will be shipped via PostNL or DHL.
Can I track my order?
To track your order, look for the tracking link in the “order completed” mail you receive once we have processed your order.
- Netherlands | Tracking is available for small accessories and sunglasses with orders over €50
- Europe | Tracking is available for all European countries.
- International | Tracking is available Worldwide.
How long does it take before my order arrives?
- Netherlands | Packages should arrive within 3 working days.
- Europe | Varies, it should take 5 to 10 working days.
- International | Varies, it can take up to 30 working days.
Shipping times are an indication. Times may vary.
PostNL relies on international partners for information regarding Track & Trace information, meaning that the information might not always be up-to-date.
If you believe that you should have already received your packager than you can always email us at email@example.com, and we will respond to your request within 48 hours.
My order says it’s completed. What does that mean?
Once you receive an email with your order has been completed, it means that we have packed your order and it’s been sent, or will be send out the next working day.
I still haven’t received an order complete mail, what now?
We usually ship your order the next day. but it may occur that we are still processing your order.